HOLIDAY ORDER CUT-OFF INFORMATION

EMBROIDERED items- November 24th

PRINTED items- November 30th

If you have any questions if an item is embroidered or printed, please call 434-293-4558 or email [email protected].

PLEASE NOTE:  ALL items offered in this webstore are custom-made. Therefore, items MAY NOT BE returned.  If you have any questions about product, sizing, etc., we would rather have you call us at (434) 293-4558 or email us at [email protected] and ask questions, rather than getting a wrong size.  (Again, items may not be returned.) 

PLEASE ALLOW a 3 week turnaround for printed items and a 4 week turnaround for embroidered items.  If you have ordered both printed and embroidered items, please allow a 4 week turnaround.

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(434) 293-4558

HOLIDAY ORDER CUT-OFF INFORMATION

EMBROIDERED items- November 24th

PRINTED items- November 30th

If you have any questions if an item is embroidered or printed, please call 434-293-4558 or email [email protected].


PLEASE NOTE:  ALL items offered in this webstore are custom-made. Therefore, items MAY NOT BE returned.  If you have any questions about product, sizing, etc., we would rather have you call us at (434) 293-4558 or email us at [email protected] and ask questions, rather than getting a wrong size.  (Again, items may not be returned.)


Customer Service


Cancellation Policy
  • No charge cancellation for up to 48 hours after placement of order.   50% charge if cancelled before items enter decoration.  100% charge if cancelled once decoration begins.  


Returns & Replacements 
  • ALL items offered in this webstore are custom-made. Therefore, items MAY NOT BE returned.  If you have any questions about product, sizing, etc., we would rather have you call us at (434) 293-4558 or email us at [email protected] and ask questions, rather than getting a wrong size.  (Again, items may not be returned.)


Shipping & Deliveries

  • Please allow a 3 week turnaround for printed items and a 4 week turnaround for embroidered items.  If you have ordered both printed and embroidered items, please allow a 4 week turnaround.